Refund & Cancellation Policy

Last Updated: April 9, 2025

This Refund & Cancellation Policy outlines the terms for subscription cancellations and refunds for Trendy ("Platform," "Service," "we," "us," or "our"). By subscribing to Trendy, you agree to this policy.

1. Subscription Cancellations

  • Users may cancel their subscriptions at any time via their account settings.
  • Cancellations take effect at the end of the current billing cycle.
  • Auto-renewals will stop after cancellation, and no further charges will be applied.

2. Refund Eligibility

  • Starter Plan: Non-refundable.
  • Creator Plan & Pro Plan: Refunds are available within 3 days of purchase if the service has not been used.
  • Refunds do not apply to overage credits, add-ons, or promotional discounts.

3. Pro-Rated Refunds

  • No partial refunds for unused time within a billing period.
  • If a technical issue caused service disruption, partial refunds or credits may be issued at Trendy's discretion.

4. Overage Charges & Extra Credit Purchases

  • Extra credits for additional usage are non-refundable.
  • Users must review usage limits before purchasing additional credits.

5. Billing Disputes

  • Users must report billing issues within 7 days of the charge.
  • If an erroneous charge is verified, refunds or credits will be issued within 5-10 business days.

6. Service Termination & Refunds

  • If Trendy terminates an account due to a violation of Terms & Conditions, refunds will not be issued.
  • If Trendy discontinues its services, pro-rated refunds may be provided.

7. Free Trial Conversions

  • When a free trial converts to a paid subscription, standard refund policies apply.
  • Users are responsible for canceling before the trial period ends if they do not wish to continue.

8. Annual Subscription Refunds

  • Annual subscriptions may be eligible for partial refunds at Trendy's discretion.
  • Refund amounts will be calculated based on the standard monthly rate for the time used.

9. Changes to This Policy

  • We reserve the right to modify this policy. Continued use of the service constitutes acceptance of any changes.
  • For refund requests or disputes, contact us at [email protected].